Lois Lane
- Total activity 153
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Activity overview
Latest activity by Lois Lane-
Lois Lane created an article,
Where can I find statistics for a game?
If you want to check the statistics for a certain match or game, simply select the event and you will find the statistics for it on the right side below the betslip. You can switch between the diff...
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Lois Lane created an article,
Why can't I place a bet?
Should you be unable to place a bet, although you have followed all of the necessary steps, please send an e-mail with your desired stake and tip via email. Our support team will contact you as soo...
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Lois Lane created an article,
Why did I not receive the full amount of my withdrawal via bank transfer?
Unfortunately, banks may deduct fees for receiving international transfers. This may be the reason why you did not receive the full amount that you requested. Please feel free to send us a screensh...
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Lois Lane created an article,
Why can I only withdraw a part of my funds?
Funds for which a bonus was granted and the resulting winnings will appear in 'Total Funds', but cannot be withdrawn until the bonus conditions have been completely fulfilled, at which point they c...
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Lois Lane created an article,
Can I cancel the bonus or voucher?
Yes, you can cancel an active bonus or a voucher. In order to do this, click on "My Account" in the log in menu and then select "My promotions". You can cancel promotions by yourself in the respect...
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Lois Lane created an article,
How do I place a bet?
Log in to your account and simply click on the appropriate odds on your selected bet. Just select the desired bet type in the bet slip on the right side, enter the desired stake and click on "Next"...
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Lois Lane created an article,
Why wasn’t my withdrawal processed? Why can’t I request a withdrawal?
Long-term Zen Casino customers know that withdrawal requests are always processed quickly, as you’d expect from an internationally renowned company.A cancellation could be due to the following reas...
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Lois Lane created an article,
Safari (from version 3): How should the browser be configured so that there are no problems?
Do not save form data: Menu item: "Options"Tab: "Automatic filling"Dialogue field: "Automatic web forms fill in"Deactivate "Other forms" such as "User name and passwords" JavaScript: Menu item: "Op...
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Lois Lane created an article,
I have a sports bonus queued. How long can I activate it?
The time frame in which redeemed sports bonuses can be activated depends on the individual bonus offer. With all bonus promotions, the time frame is stated in the bonus terms and conditions.
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Lois Lane created an article,
Why do I need an IBAN?
An IBAN is required for SEPA transactions within the EU and concern international, standardised account number. Since the IBAN already includes the bank code, the IBAN is all that is required. You ...