Lois Lane

After you’ve registered your account, you will receive an e-mail with a link to verify the stated e-mail address. Simply click on the link or copy it to your browser. Please also check your spam fo...

This could be for one of many reasons. Please send an e-mail, and we will check the exact reason.

There is no new account number issued upon registration. All you need to access your account is the e-mail address you provided during registration and your password.

If you need to change your registered e-mail address, home address or other personal data in your account, please send an e-mail. We are happy to help you with updating your personal data.

Click on the "My Account" icon in your account and then select "Settings". You can then change the following account settings at any time. Enable all notificationsE-mail SMSPhone callsMail advertis...

In most cases, customers will choose to demonstrate their Source of Funds using something that shows their regular income.  In cases where they wish to spend some of the proceeds of a windfall, the...

Security is very important to us. We are also obligated to verify betting accounts due to licencing reasons. This serves the prevention of money laundering. However, this also ensures that no one h...

Activate SSL connection (Secure Sockets Layer): Menu item: Options/SettingsTab: "Advanced"Category: "Encryption"Please activate "SSL 3.0" and "TLS 1.0" JavaScript: Menu item: Options/SettingsTab: "...

Sensitive data (Credit card information, etc.) is transferred by Zen Casino via a secure SSL connection. The current standard in internet transactions, SSL is based on 128bit RSA-encryption technol...

It's as easy as this: Log in (with e-mail address and password).Click on "My Account" in the log in menu.Select "My promotions".Enter the voucher code, accept the conditions and click on "Redeem vo...