Lois Lane

Only one bonus at a time can be active for a particular product. Should you already have an active sports bonus, you can still redeem another one. However, it can only be activated in the section "...

Do you like to place combi bets? No problem, you can also combine live bets with other tips. Tip: Activate the options "Accept higher odds" and "Accept all odds changes" in your account settings or...

A Bet Builder bet offers more possibilities than a normal combi bet. You can place several tips on a specific event or combine it with other matches. You can even combine Bet Builder bets. But take...

It could be that the sum you tried to deposit was lower than the minimum deposit amount for that particular deposit method. If this was not the case, please send an e-mail. Please make sure that yo...

VISA: A withdrawal is only possible if the service is available in that particular country.MasterCard: A withdrawal can ONLY be made in the following countries: Austria, Cyprus, Ireland, Slovenia, ...

Activate SSL connection (Secure Sockets Layer): Menu item: Options/SettingsTab: "Advanced"Category: "Security", Button: "Security Protocols"Activate "SSL v2", "SSL v3", "TLS 1" and "TLS 1.1" Trustw...

If there is a time display for a live bet then this is just to give you an idea of how long the game has been going on. For technical reasons this will not be the exact start or play time. Zen Casi...

The bonus is calculated based on the amount being deposited at the time of redeeming the bonus.

Easily done in your betting account! Simply click on the "My Account" icon, select the available withdrawal method under "Withdrawal" and complete the requested fields. The withdrawal request is su...

Do not save form data: Menu item: "Options"Tab: "Automatic filling"Dialogue field: "Automatic web forms fill in"Deactivate "Other forms" such as "User name and passwords" JavaScript: Menu item: "Op...