Rules for Cashback Bonuses

You need to check these rules for different types of cashback bonuses.

1. Wagering Requirement: The customer must wager the bonus amount a specific number of times, depending on the game, before they are able to withdraw any winnings derived from the cashback bonus.

2. Minimum Deposit: The customer must make a certain minimum deposit to be eligible for the cashback bonus. The exact amount can vary based on the casino's policy.

3. Expiry Date: The cashback bonus will have a specific expiration date. If the customer does not utilize the bonus before this date, it will be forfeited.

4. Game Restrictions: The cashback bonus may be limited to certain games. Only wagering on these specific games will count towards fulfilling the wagering requirement.

5. Maximum Cashout: There may be a cap on the total amount of winnings the customer can withdraw from the cashback bonus. If their winnings exceed this limit, the additional amount may be forfeited when they make a withdrawal.

If the customer is a VIP and has a technical problem with the bonus, you can give them a gift bonus up to 15Euros as a courtesy.